Excellent
4.9
Diane Maniaci
10 hours ago
Another installer did shoddy work and our a/c unit developed a serious coolant leak. Our technician found and repaired the leak and serviced our system. He was friendly, helpful and prompt. A+
Jane Johnson
2 days ago
Very quick response and helpful technician. I always try to get some extra information about my HVC system and he answered all my questions.
Mary Dietrich
5 days ago
Joshua was very professional gave me very detailed information on what he was performing to my ACs. I highly recommend Joshua
Response from the owner:Hi Mary, thanks for taking the time to leave a review on Josh's recent visit to your home. We look forward to seeing you again. Interstate Heating Co., Inc Milwaukee | Brookfield | Wauwatosa | Maintenance
Julie Heyrman
6 days ago
The person answering the phone was friendly and helpful. Joe was out to our home promptly, addressed the issue, had good questions and came up with a solution. Thank you.
Response from the owner:Hi Julie, thank you for your review of Joe's visit to your home. Leaks can be worrying but we're happy to hear everything went well. Interstate Heating Co., Inc Sussex | Brookfield | Waukesha | Repair
Sue Stewart
1 week ago
We appreciated same day service on our air conditioner issue. Josh was knowledgeable, explaining our options, and not high pressure. Within an our our unit was up and running. We will definitely use Interstate Heating again!
Response from the owner:Hi Sue, thanks for taking the time to complete this review of Josh's visit to your home. We appreciate your business and your kind words. We look forward to seeing you again. Interstate Heating Co., Inc Sussex | Waukesha | Pewaukee | Repair
John and Cal were fantastic-very organized. Great people skills, tidy, systematic in everything they did beginning to end, their work seemed streamlined and impeccable, the clean-up thorough. Tom did a great job selling the process and product options, and expedited a quick installation and solution. The value proposition of a quality product seemed easy to accept when comparing g the choices. He spent time making certain I understood the details and how to explain to my husband who was working in Tennessee for the week.
Photo from customer reviewPhoto from customer review
Response from the owner:Hi Linda, Thank you for your awesome review of the techs! We are so happy we could get your install done so quickly for you. We're always a phone call away whenever you need us. Interstate Heating Co., Inc Sussex | Colgate | Menomonee Falls | Replacement
Jeff Guidinger
1 week ago
Response from the owner:Jeff, thanks for your review and for allowing us at Interstate Heating to figure out what was going on with your A/C. Dylan will have you up and running in no time. Interstate Heating Co., Inc Waukesha | Delafield | Pewaukee | Repair
Mary Clayton
1 week ago
Last weekend we had a horrible rainstorm. We got 4.8" of rain and lost power for 20 hours. When the power came on at 2:14am, exhausted we went to sleep. When we woke up the house was very warm and humid. I called Interstate Heating Sunday and left a message. Sure enough Monday bright and early we got a call. They sent a technician out same day. Josh quickly discovered it was the transformer in the furnace. It wasn't getting power. So the AC couldn't work. He fixed it so fast! We are back to normal and so greatful. Interstate has been our heating/ac for 24 yrs. Wonderful office staff, great service techs. Thank you Interstate!!
Response from the owner:Hi Mary, thank you for trusting us at Interstate Heating to get you back up and running. It's such great news that Josh got your repair done so quick for your home and got you back comfortable. We're always here when you need us. Interstate Heating Co., Inc Brookfield | Elm Grove | Wauwatosa | Repair
Steve Peters
1 week ago
Response from the owner:Steve, thanks for your 5-star review. We're happy that you were satisfied with Tristan's visit to your home. Interstate Heating Co., Inc Sussex | Colgate | Menomonee Falls | Repair


“Jason Berg installed my new furnace. He was a very pleasant person and great at his job. The install went very well and the instruction on setting up the new thermostat was extremely helpful. Everything went smoothly and the care and clean up afterward were amazing! It was a very nice experience and I would highly recommend your company to anyone needing a furnace.”

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'- Nancy M.

“Service date 6-24-2022. Service Technician Eric Osterman.
Very pleased with my technician's knowledge, professionalism, politeness and attention to detail concerning the repair of my Carrier AC unit. I am also very appreciative of the time Eric spent explaining the new Carrier line of AC units to me and the model that will most meet my family's budget and needs. See you in Autumn for my Carrier furnace tune-up.”

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'- Kevin W.

Magic! Our problem was resolved in about four days. Thanks again for the recommendation and the professional install.

-Cheryl

 

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I just wanted to drop you a quick note to say thanks for all of your efforts in getting us our new furnace and air conditioner—the installation crew did a fantastic job. I’ve shown a few people the installation and they were amazed at the neat, professional job that was done. Plus, the whole crew was very friendly and patient with me and my endless questions.

The system is working beautifully. As you suspected, the temperature difference between the upstairs and downstairs has almost completely disappeared, and everything is so quiet you can hardly tell it’s on. I’m almost excited to get my next electric bill to see how much money we’ll save. We literally could not be happier with the system. I’m sure there are more exciting home improvements, but this necessity has given us the most benefit and a lot of enjoyment. I will highly recommend you and Interstate to anyone who’s in the market for new HVAC equipment, starting with my dad, who has a furnace and air conditioner that are nearly 20 years old. Thanks again.

-Pete

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Your company recently installed a new Carrier® furnace and air conditioning system in our home. We were very pleased with the quality of service we received. From David, who oversaw the project, to the entire team helping with this installation, we were most impressed. Everyone was professional, knowledgeable, and extremely courteous, and did an excellent clean-up job when done. The entire job was completed in one day.

This is one of the most satisfactory contractor experiences we have had. We will not hesitate to recommend Interstate Heating whenever the occasion arises.

-Phillip R.

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Good morning, David. I write this message to let you know how pleased we are with your service while having a new furnace and air conditioner installed in our home. Your quick response to our request for an estimate and recommendation, followed by a three-day turn-around on installation, was exceptional. Tod and Brett did a great job in installing the units, they were pleasant to work with, and did an excellent job cleaning up after they were done.

Our air conditioner is working great, and we are always ready to recommend your company to our neighbors. Keep up the great work and thanks so much for your outstanding service.

-Mike & Anne S.

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We wanted to send a note to let you know how pleased we are with our new air conditioning. Our hydronic heat (a boiler) prevented us from having anything but window air conditioning units—until we met you at the home improvement show and you explained what your company could do. The entire process went very well and the vents in the ceiling look as though they’ve always been there. Your staff and electrician were great to work with and they cleaned up as they went along—a huge plus in my book! Our install was in early May and when the warm weather arrived—heaven! No struggling with window units, no taping windows, just comfort at the push of a button. Yours is definitely a company to trust. Thank you again!

-Fran & Thom

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Dave, the new system is super quiet—I can hardly tell it’s on. Thanks for the great job.

-Steffen W.

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I really appreciate your excellent personal service, especially coming to my house with the usage instructions after the equipment was installed. This is the reason we have recommended Interstate to two friends—one for a new air conditioner and furnace and the other for your maintenance services. In fact, we gave you and Interstate a perfect “10” on Carrier’s survey.

-Yang

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