Excellent
4.9
Paul Schmid
3 days ago
Eric explained all issues with system and was very courteous. Would highly recommend 👌
Karen Branch
4 days ago
Prompt service and had the parts needed to work the AC again.
Response from the owner:Thank you for your feedback. We appreciate you taking the time to share your experience. We understand that pricing for maintenance can sometimes feel higher than expected. Our goal is to always provide reliable, high-quality service using skilled technicians and dependable materials to ensure long-term value and peace of mind. That said, we never want cost to feel like a surprise or barrier. We're always happy to walk through estimates in detail, discuss options and find solutions to best fit your needs and budget. We truly value your business and hope to have the opportunity to serve you again and provide an even better experience next time. Interstate Heating Co. Inc, Mequon | Germantown | Thiensville | Maintenance
Julie Offutt
5 days ago
Eric serviced our air conditioner; outstanding. Our system is significantly more efficient now that it's clean. Tristan was amazing. He advised me to close vents/redirect air to the rooms that needed more heat and to leave on the fan to protect our HVAC system: : : he did suggest adding a line to the basement to give more heat as well which we will likely do. He was an extremely knowledgeable, skilled and kind service man : thank you-Julianne
Excellent service. Knowledgeable and caring serviceman!!
Kath Swanson
7 days ago
Chris is an excellent technician. He is prompt, polite, competent, and explains the services and/ or fixes clearly.
Gary Webb
7 days ago
Eric was awesome, did a great job, quick, complete job, explained everything, all for a fair price.
He was very Thorough and explained everything. He was here last year and talked to Dennis. We will call on him when it needs to be replaced.
Response from the owner:Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience with our team. INTERSTATE HEATING CO. INC, INSTALL | WAUKEHSA | GERMANTOWN | MAINTENANCE
David Allard
1 week ago
Laurie Kempke
1 week ago
The technician was polite and friendly. He explained the process and results. Would recommend to my friends.


“Jason Berg installed my new furnace. He was a very pleasant person and great at his job. The install went very well and the instruction on setting up the new thermostat was extremely helpful. Everything went smoothly and the care and clean up afterward were amazing! It was a very nice experience and I would highly recommend your company to anyone needing a furnace.”

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'- Nancy M.

“Service date 6-24-2022. Service Technician Eric Osterman.
Very pleased with my technician's knowledge, professionalism, politeness and attention to detail concerning the repair of my Carrier AC unit. I am also very appreciative of the time Eric spent explaining the new Carrier line of AC units to me and the model that will most meet my family's budget and needs. See you in Autumn for my Carrier furnace tune-up.”

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'- Kevin W.

Magic! Our problem was resolved in about four days. Thanks again for the recommendation and the professional install.

-Cheryl

 

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I just wanted to drop you a quick note to say thanks for all of your efforts in getting us our new furnace and air conditioner—the installation crew did a fantastic job. I’ve shown a few people the installation and they were amazed at the neat, professional job that was done. Plus, the whole crew was very friendly and patient with me and my endless questions.

The system is working beautifully. As you suspected, the temperature difference between the upstairs and downstairs has almost completely disappeared, and everything is so quiet you can hardly tell it’s on. I’m almost excited to get my next electric bill to see how much money we’ll save. We literally could not be happier with the system. I’m sure there are more exciting home improvements, but this necessity has given us the most benefit and a lot of enjoyment. I will highly recommend you and Interstate to anyone who’s in the market for new HVAC equipment, starting with my dad, who has a furnace and air conditioner that are nearly 20 years old. Thanks again.

-Pete

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Your company recently installed a new Carrier® furnace and air conditioning system in our home. We were very pleased with the quality of service we received. From David, who oversaw the project, to the entire team helping with this installation, we were most impressed. Everyone was professional, knowledgeable, and extremely courteous, and did an excellent clean-up job when done. The entire job was completed in one day.

This is one of the most satisfactory contractor experiences we have had. We will not hesitate to recommend Interstate Heating whenever the occasion arises.

-Phillip R.

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Good morning, David. I write this message to let you know how pleased we are with your service while having a new furnace and air conditioner installed in our home. Your quick response to our request for an estimate and recommendation, followed by a three-day turn-around on installation, was exceptional. Tod and Brett did a great job in installing the units, they were pleasant to work with, and did an excellent job cleaning up after they were done.

Our air conditioner is working great, and we are always ready to recommend your company to our neighbors. Keep up the great work and thanks so much for your outstanding service.

-Mike & Anne S.

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We wanted to send a note to let you know how pleased we are with our new air conditioning. Our hydronic heat (a boiler) prevented us from having anything but window air conditioning units—until we met you at the home improvement show and you explained what your company could do. The entire process went very well and the vents in the ceiling look as though they’ve always been there. Your staff and electrician were great to work with and they cleaned up as they went along—a huge plus in my book! Our install was in early May and when the warm weather arrived—heaven! No struggling with window units, no taping windows, just comfort at the push of a button. Yours is definitely a company to trust. Thank you again!

-Fran & Thom

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Dave, the new system is super quiet—I can hardly tell it’s on. Thanks for the great job.

-Steffen W.

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I really appreciate your excellent personal service, especially coming to my house with the usage instructions after the equipment was installed. This is the reason we have recommended Interstate to two friends—one for a new air conditioner and furnace and the other for your maintenance services. In fact, we gave you and Interstate a perfect “10” on Carrier’s survey.

-Yang

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Contact the experts at Interstate Heating Co..

Call us at 262-246-4772!