He explained everything that he was doing, what the problem was, showed me the part that was not working and replaced it.
He further explained how to best manage cooling my house in the extreme heat, Wisconsin is having this summer.”
- Jan B.
“Answered all my questions and reassured us that what we are doing to maintain the air conditioner and the
furnace is correct. He was very knowledgeable and added additional information if we needed more clarification.”
- Patricia S.
“We heard a ticking noise in our furnace when the blower stopped running. It sounded like it was coming from the furnace. Dylan checked the furnace as well as a supplemental cooling duct we had installed previously for an upstairs room because it was too hot during the summer. He determined that the issue is the motor on the supplemental cooling duct that is wearing out. Once we turned off the blower for the upstairs room, the ticking noise stopped.”
- Gregg and Judy C.
“Eric O. did an amazing job getting our A/C back up and running. He is always thorough and extremely professional.”
- Ainsley B.
“Absolutley outstanding service from Eric O! Our daughters A/C unit went out one a very hot day and Interstate sent him out that afternoon. He diagnosed the problem and had the unit back up and running. We truly appreciated his kind expertise!”
- Tina B.
“Dylan was very professional and knowledgeable in my yearly tune up of my AC system. He also helps with my annual maintenance of my furnace and I have the ultimate confidence in his work. He answers all my questions and concerns, job well done”
- Chad S.
“Five days ago, I did a Google Review that I really didn't want to submit, because of a service call that left us questioning if our furnace was really repaired to the standard we've come to expect from Interstate Heating over the past 30 years. Turns out our worries were warranted as days later, we noticed water leaking from the unit. We called in and talked to Matt. He listened to our story and was able to send technician Chris Carne at the next available opening. We can't possibly say enough good things about the service that we received from Chris. He immediately found the problem, thoroughly explained how he would be making the repair, had the parts and tools with him and completed the work quickly with no extra charges or sales pitches. It's now been 2 days and the house is warm and the furnace is dry. Thanks to the great customer service by Matt and the outstanding work done by Chris, we now have renewed confidence in Interstate Heating that made us choose them 30 years ago. We will remain with Interstate as long as Matt and Chris continue their awesome service! Thank you so much!!!”
- Jeff T.
“Tristan was a great person did a wonderful. Very understanding and efficient”
- Richard P.
“Tristan did a phenomenal job fixing my furnace and wall thermostat. He was very friendly and informative!”
- Nathan P.
“The team of Antonio Stanisch was very professional and courteous. They answered all my questions and walked me through the process. They also took all precautions to not damage any floors and left our place clean.”
- Johannes S.