Steven Burbach
15:22 08 Dec 25
Susan Eng
00:30 06 Dec 25
The pro did an excellent job of diagnosing the problem with my furnace.Im not happy with the warranty on the furnace, the furnace is only a little over one year old and the Carrier warranty only covered the cost of parts and not the labor which was $489.55! It seems a warranty should be better than this for a relatively new furnace. Also it seems that the problem with the furnace is one that occurs frequently and may occur again. It seems to me that the thermostat recommended by your company from the furnace company has more issues than my Nest thermostat which governs my other furnace just fine. If I require further service, i think changing the thermostat seems to be a better plan!
Chip Losee
20:26 05 Dec 25
Very satisfied, Tristan was awesome. Very professional and knowledgeable.
Amy De La Cerda
20:04 05 Dec 25
Interstate was amazing. From the empathy and friendly manner my initial call was handled, to the thorough way Eric explained what was happening, to our install, everyone was super polite, respectful, and did great job. Victor and his partner for the install laid down tarps and wore shoe covers to keep the pathway clean and even took extra steps to clean up the rust stains on the floor from the old unit. They also took the time to help us get familiar with our new thermostat.
Diane Zore
17:55 05 Dec 25
Tristan was here and fixed the issue, was professional and competent. We have been customers for over 25 years and rely on your company to always do your best!
Joseph Otu
02:10 05 Dec 25
Eric was very knowledgeable, detailed, and professional. He explained what was wrong and what he did. I was very pleased.
Kathleen Dubiel
02:04 05 Dec 25
All was pleasant. I did pay cash and without receiving a receipt felt odd but was sent the reciept via email!
Sally Fritz
21:29 04 Dec 25
We’re very grateful that the 2 gentlemen pursued the problem since of course when they got here the furnace appeared fine! They found a large birds nest in the intake pipe!Very happy with their service!
Kathy miller
18:04 04 Dec 25
Amy Kinosian
15:15 04 Dec 25
keepSmiling
23:13 03 Dec 25
Joy Stein
15:45 03 Dec 25
Diane Brunclik
22:35 02 Dec 25
Austin was courteous and professional
Susan Masche
20:40 02 Dec 25
Clean unit now without dead baby mice. No problem with unit found.
Henry J Klein
19:39 02 Dec 25
Maggie Schroeder
14:33 02 Dec 25
Very prompt, explained everything.Trust them.
J W
02:23 29 Nov 25
Chris was very knowledgeable and courteous. Possesses high skill level and superior troubleshooting abilities. Great customer service from beginning to end. Arrived quickly to the residence too.
Terry Flanagan
23:56 26 Nov 25
Our service technician was very detailed oriented and kept us informed at every step of what he was doing and his findings. Excellent service !
Bob Kachelek
01:30 26 Nov 25
Very friendly, explained everything he was doing. Knowledgeable and gave us good maintenance tips on our furnace and AC.
Gerardo Caballero
17:55 25 Nov 25
John Beauchamp
00:20 25 Nov 25
Eric did an excellent job in diagnosing and repairing the HVAC unit. Thank you for the great service!
Nicole Smith
22:03 24 Nov 25
Tyler was very knowledgeable and polite when doing regular maintenance on my furnace today. Great job!
Melissa Murray
21:35 22 Nov 25
Tristan was professional, courteous, efficient, and honest. He explained things to me in terms that were easy to understand and did not try to sell me things that I didn’t need. I would welcome him in my home again to service our heating and cooling system.
Julie T-V
20:32 21 Nov 25
They were neat, on time and fantastic to work with!
Carlene Wade
13:19 21 Nov 25
Great customer service!! Antonio was very professional and they did an awesome job. Cleaned up very well after they finished. We are very pleased!!
mary muntner
22:05 19 Nov 25
Trysten was very professional and knowledgeable. He was very pleasant and obliging. I would certainly like to have him do the work I have when i am ready. He is definitely an asset to Interstate.
Geri Gerschke
18:50 14 Nov 25
These guys are SO helpful and efficient and respectful.
anthony corrao
16:58 14 Nov 25
Tristin was very thorough and professional!
Christine Jahncke
15:32 14 Nov 25
Josh did an excellent job diagnosing the worn out part on my furnace and was great communicating with me during the repair. Thanks Josh for all your hard work and for making my home nice and warm again!
William Talbot
16:08 13 Nov 25
Wayne & Mary Jo Koch
00:48 13 Nov 25
Josh did his always excellent job on our biennial furnace check up.
Jeff Allen
23:42 12 Nov 25
Claudia Bechthold
18:19 12 Nov 25
Dave Goss
19:57 10 Nov 25
Josh from Interstate Heating did a very thorough job of investigating why our furnace stopped working in the middle of the night. He did have to order a new part and will return tomorrow afternoon to install it.He checked a number of things on the furnace to make sure everything was working correctly!
Leon Saryan
18:40 10 Nov 25
Efficient
Michael Cieslewicz
21:30 07 Nov 25
Dylan has provided service to us one previous time. He is always courteous, efficient and knowledgeable.
Craig Hurst
19:58 07 Nov 25
Interstate has been servicing our HVAC for several years. The technicians are always courteous and professional.
michael phillips
17:44 07 Nov 25
very polite and was able to correct our condensate pump problem
Thomas Gerger
14:21 07 Nov 25
Tristan was great!! Very personable and qualified. Answered all my questions too! Tom Gerger
Amy Kuhnau
16:36 06 Nov 25
Kath Swanson
23:41 04 Nov 25
Josh is an excellent technician. He is prompt, polite, competent, and explains the services and/ or fixes clearly.
don mantz
15:04 04 Nov 25
Eric Osterman is always a pleasure to work with. He knows the heating business and communicates well. He completes the project in a professional manner and reviews what he did with us. Top member of your team.
gwen medved
19:34 03 Nov 25
Justin was great! We have worked w Interstate for multiple properties for over 20 years. Per usual, great service, very informative, did HVAC maintenance, replaced filter, checked C02 levels and checked my equipment on main floor as well. Looking forward to my UV light, air purification and dehumidifier being installed next week!
Leonard Lutzke
20:02 31 Oct 25
Techs know their business well.
Jim Quinlan
14:45 31 Oct 25
Job completed quickly and professionally
Harry Clayton
19:53 30 Oct 25
On-time and worked clean and efficiently.The garage heater Turned out better than I anticipated!
John Heinrich
23:05 29 Oct 25
Debra Dixon
23:28 28 Oct 25
Good experience, gave good instructions and advice.
Greg Lutz
20:53 28 Oct 25
Josh is amazing. He is always able to figure out what is going on and I never feel like he is trying to sell me something I don’t need. It’s great to have that trust and confidence. And, he is a really good man who cares.
Katie Knudsen
14:09 28 Oct 25
Excellent service. On time with great communication on arrival time. In addition to annual furnace maintenance - a humidifier was added. I was very happy with the installation!
David Smith
21:55 27 Oct 25
Great
Joan Gertel
16:41 26 Oct 25
Kevin gets five stars
Sandy Jere
15:15 23 Oct 25
Peter Peterson
18:37 22 Oct 25
Chris did a wonderful job. With his kmowledge we trusted his recommendation as to what was needed.
David Felder
18:00 21 Oct 25
Dylan, was very professional. Tried to break the cost of the new part gently to me. But over $1, 500.00 is a hard number to swallow for a 11 year old furnace. I think carrier is off of my list for my next furnace and AC.
Dan Roskopf
23:20 20 Oct 25
Robert Gagliano
23:49 17 Oct 25
Dylan came to service our furnace and was on time, very professional & answered all of our questions and very informative and knowledgeable about the furnace and the issues. It was really a good experience. We will request him in the future. Our thanks also to Jake the Service Mgr.,along with Ellen & Jessica in the office. All very helpful. Great experience.
Robert
15:22 17 Oct 25
Excellent service and support, I will request Dylan for all of my services
Samantha Plotz
23:30 16 Oct 25
Nice, personal technicians.
Thomas Spleas
14:11 16 Oct 25
STEVE FRANCAVIGLIA
00:21 16 Oct 25
Eric was professional, knowledgeable, informative and talk time to teach.
Cedric Mays
19:46 15 Oct 25
Great service.
Alicia Cooper
12:09 13 Oct 25
Karen Wright
21:29 09 Oct 25
I trust Interstate Heating. We have used them for27 years
Jeana Holt
19:53 07 Oct 25
Tristen did a phenomenal job communicating with my husband and I throughout the HVAC system maintenance visit. He ensured that we both understood the implication of his recommendations and potential cost if/when we choose to have something repaired. I HIGHLY recommend Interstate Heating Co., there service always exceeds my expectations.
Aaron Holt
19:10 07 Oct 25
Tristan was awesome. Timely, thorough and great communication throughout!
Dennis Shebesta
15:45 07 Oct 25
Chris was the best guy we’ve had here from interstate in the last 25 years. Five star plus
William J Radler
10:59 05 Oct 25
James Spangler
19:07 02 Oct 25
He did a good job. Give him a raise.
Judy Stagl
18:26 02 Oct 25
David Beilfuss
17:02 02 Oct 25
John did a great job!
Karen Chamberlain
18:52 30 Sep 25
Excellent service. Knowledgeable and caring serviceman!!
Laura Staton
21:59 29 Sep 25
Dylan was great! Timely and very efficient. Thank you for your quick and friendly service!
John Nosbisch
13:40 28 Sep 25
Fall Update: Eric was back for our heating maintenance. He discovered a wearing component which would shut the system down due to safety. No one wants to be cold in January. Eric quickly replaced it avoiding a winter emergency service call. Great job Eric!Eric Osterman was recently to our home for our annual A/C system preventative maintenance. He was very professional, thorough and answered my questions in a manner I found easy to understand. The good news was Eric discovered and quickly replaced a key component in the outside compressor that would have eventually failed preventing the home from being cooled. That is the value of their preventative maintenance program. Thanks Eric!!!
Wes Breeden
20:53 26 Sep 25
The entire experience was very well completed, and I believed the pricing was extremely fair. Also, thanks to classic homes for the recommendation.
Bridget Post
19:59 26 Sep 25
Dylan was great and very knowledgeable!!
Jeff Guidinger
16:19 24 Sep 25
Laurie Kempke
16:34 23 Sep 25
The technician was polite and friendly. He explained the process and results. Would recommend to my friends.
Jocelyn Irvine
19:11 22 Sep 25
Casey A. was extremely professional, but also very personable. Will hire them again!
Scott Lucas
17:17 22 Sep 25
Thorough, professional work
Susan Gebauer
17:08 22 Sep 25
Bill Paquin
21:23 20 Sep 25
Great tech. Friendly and helpful
Kyle Behrens
22:46 17 Sep 25
Susan Yokosh
18:02 17 Sep 25
Michael Urban
22:44 12 Sep 25
Josh and Tristan did a great job of diagnosing our problem, communicating what needed to be done, and then providing the fix. We received outstanding same day service.
LINDA KAUTZ
00:16 12 Sep 25
Showed promptly. Checked various components and operations. Answered questions. He was very professional.
Edward Raether
12:58 11 Sep 25
Prompt response and excellent installation of new furnace
Peter Beardsley
01:00 10 Sep 25
Peter Diotte
18:18 09 Sep 25
Eric was the service tech - total pro - on time and performed the annual maintenance on the heating and A/C systems. We talked about upgrading existing thermostats to WiFi ones and he had the desired models onboard. In addition, we talked about a possible future garage heating unit install and talked me through it. I would rate service as Excellent.
Ildiko Huppertz
17:36 09 Sep 25
Chris was the ultimate professional. He repairs the miss wiring of another technician preventing me from having to replace my furnace. I am grateful for his honesty and service and now a future customer going forward. Interstate came highly recommended and it was spot on. Service call cost is the most reasonable of any other vendors.
Mary Jo Dempsey
15:11 08 Sep 25
David Schieszler
19:52 05 Sep 25
Good crews, fair price, timely installation of a new boiler. Happy with the service provided.
Debbi Triplett
14:03 04 Sep 25
Mark Treadaway
18:08 03 Sep 25
Prompt, clean, very professional. Explained what they were checking and what they found.
Mark Treadaway
18:05 03 Sep 25
Efficient, polite, and professional
I have been a customer of Interstate for many, many years—I think I bought my first system from you in the late 80s or early 90s. You have an awesome company with awesome people working for you.
I especially wanted to compliment your team because I have called twice since last week’s installation and am so appreciative of all the people I have worked with—I hope they do not feel I am being a bother.
I have always recommended Interstate to anyone looking for heating or cooling solutions, and I just wanted to thank you and the entire Interstate group of people for being so good at what you do. Thank you so much and please let the people who worked on my systems in the past week know that.
-Anthony
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Everything is good—the two men who were here were the most pleasant workers I have ever had come over. Thanks!!
-Mary
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I just wanted to let you and Interstate Heating know that the crew you sent to do my furnace install did a fantastic job. They were very prompt and quick, did a professional job, and really seemed to be enjoying their work. On a scale of one to 10, I would give them a “10”. And this new furnace is really quiet—what a nice change compared to my old one.
-John H.
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