Excellent
4.9
Diane Maniaci
12 hours ago
Another installer did shoddy work and our a/c unit developed a serious coolant leak. Our technician found and repaired the leak and serviced our system. He was friendly, helpful and prompt. A+
Jane Johnson
2 days ago
Very quick response and helpful technician. I always try to get some extra information about my HVC system and he answered all my questions.
Mary Dietrich
5 days ago
Joshua was very professional gave me very detailed information on what he was performing to my ACs. I highly recommend Joshua
Response from the owner:Hi Mary, thanks for taking the time to leave a review on Josh's recent visit to your home. We look forward to seeing you again. Interstate Heating Co., Inc Milwaukee | Brookfield | Wauwatosa | Maintenance
Julie Heyrman
6 days ago
The person answering the phone was friendly and helpful. Joe was out to our home promptly, addressed the issue, had good questions and came up with a solution. Thank you.
Response from the owner:Hi Julie, thank you for your review of Joe's visit to your home. Leaks can be worrying but we're happy to hear everything went well. Interstate Heating Co., Inc Sussex | Brookfield | Waukesha | Repair
Sue Stewart
1 week ago
We appreciated same day service on our air conditioner issue. Josh was knowledgeable, explaining our options, and not high pressure. Within an our our unit was up and running. We will definitely use Interstate Heating again!
Response from the owner:Hi Sue, thanks for taking the time to complete this review of Josh's visit to your home. We appreciate your business and your kind words. We look forward to seeing you again. Interstate Heating Co., Inc Sussex | Waukesha | Pewaukee | Repair
John and Cal were fantastic-very organized. Great people skills, tidy, systematic in everything they did beginning to end, their work seemed streamlined and impeccable, the clean-up thorough. Tom did a great job selling the process and product options, and expedited a quick installation and solution. The value proposition of a quality product seemed easy to accept when comparing g the choices. He spent time making certain I understood the details and how to explain to my husband who was working in Tennessee for the week.
Photo from customer reviewPhoto from customer review
Response from the owner:Hi Linda, Thank you for your awesome review of the techs! We are so happy we could get your install done so quickly for you. We're always a phone call away whenever you need us. Interstate Heating Co., Inc Sussex | Colgate | Menomonee Falls | Replacement
Jeff Guidinger
1 week ago
Response from the owner:Jeff, thanks for your review and for allowing us at Interstate Heating to figure out what was going on with your A/C. Dylan will have you up and running in no time. Interstate Heating Co., Inc Waukesha | Delafield | Pewaukee | Repair
Mary Clayton
1 week ago
Last weekend we had a horrible rainstorm. We got 4.8" of rain and lost power for 20 hours. When the power came on at 2:14am, exhausted we went to sleep. When we woke up the house was very warm and humid. I called Interstate Heating Sunday and left a message. Sure enough Monday bright and early we got a call. They sent a technician out same day. Josh quickly discovered it was the transformer in the furnace. It wasn't getting power. So the AC couldn't work. He fixed it so fast! We are back to normal and so greatful. Interstate has been our heating/ac for 24 yrs. Wonderful office staff, great service techs. Thank you Interstate!!
Response from the owner:Hi Mary, thank you for trusting us at Interstate Heating to get you back up and running. It's such great news that Josh got your repair done so quick for your home and got you back comfortable. We're always here when you need us. Interstate Heating Co., Inc Brookfield | Elm Grove | Wauwatosa | Repair
Steve Peters
1 week ago
Response from the owner:Steve, thanks for your 5-star review. We're happy that you were satisfied with Tristan's visit to your home. Interstate Heating Co., Inc Sussex | Colgate | Menomonee Falls | Repair


“We just had your technicians here today to replace our furnace. Wonderful customer service along with quick installation. Thanks again”

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'- Jenny B.

“Technician was friendly, knowledgeable and described everything he did. Gave helpful feedback. Did a great job. I would not expect anything less from Interstate Heating.”

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'- John S.

“Dylan arrived in the allotted timeline and was polite and courteous. Made some minor adjustments on our furnace, and did all his checklist, I was very happy with him and the service he did

Jim N.”

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'- Jim N.

“My remodeled barn I use for an office was 43degrees when I went out to work at 6:45 AM. I called Interstate at start of business at 7:30 AM. Their technician Eric Osterman arrived before 10:00 AM and the furnace was back on line in around an hour. Eric was a total professional and took care of everything. Overall I was extremely satisfied by the friendly, professional support.”

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'- Jerry W.

“Superior service on so many levels!
First of all, I was dissatisfied with the company that installed my furnace (in 2018) but needed someone to address an issue that recently arose. I chose Interstate based on the recommendation of a friend and, after was said and done, I was not disappointed.
The first service call revealed that the furnace was, internally, really dirty. Yes, I do regularly clean the furnace filters, but the camera showed that more was REALLY needed. The first serviceman did an amazing job righting this problem, but warned me that replacement might be needed if the furnace cleaning didn’t remedy the issue.
Well, the problem continued so, the following week, I called again. To make a long story short, called at 8 AM . . . serviceman arrived at Noon . . . replaced faulty part . . . and was out the door by 1:00. No service charge, on the second visit, and part had a 50% discount because of furnace warranty. GREAT SERVICE!!!
I did learn something, from this adventure, and that is duct cleaning may have prevented this.
I already have made an appointment, for that service. (I asked Interstate if they could recommend anyone and they supplied me with the name of someone they found reliable.)
VERY HAPPY WITH INTERSTATE’S SERVICE!!”

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'- Claire M.

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